A quick guide to help the users will HP printer

Anaya23
Anaya23 2/20/2020 12:05:03 PM

A quick guide to help the users will HP printer issues.

Hello fellow techies! This write-up has been specially planned to answer your queries pertaining to the HP printer in error state, also when the HP printer says offline along with the fixes. Here you will also get the answer to your query regarding the appropriate troubleshooting steps to be taken when your HP printer is unable to print. Before getting into elaborate steps, let’s have a brief introductory paragraph on HP printers.

A brief about HP printers.

Hewlett Packard printer abbreviated as an HP printer is basically an American company founded in the year 1984. Hp has dominated the market owing to its demand and competitive prices and a wide variety that it has on offer. A printer plays an indispensable part in our lives as it has greatly impacted the literacy rate, now the readership has expanded to a much wider level than ever before. Earlier reading used to be an expensive business and it was limited to just a few privileged ones. The advent of the printing press in the year 1439 gave an impetus to the concept of printing. Printing technology is required in almost every sphere of our life be it office, one’s business, schools, at homes, etc.

That’s what it means when your hp printer is in an error state!

You might have come across the message stating that your hp printer is in an “Error” state, this message states that your printer is unable to print any further you need to do some immediate troubleshooting.

Troubleshooting steps to be taken in the HP printer’s “Error” state.

So here we have got for you the troubleshooting steps to be taken when your printer is in an “Error” state.

  • As the very first step, check the basic connection. It might be at fault!:

Most commonly the HP printer says offline status when it is not properly connected to your computer, or there arise some network issues leading to the printing error. Check for the same issue in order to comfortably progress with the HP printing function. It need to very carefully verify whether both the areas of the USB cable are firmly placed.. As a user, you can also try using a different cable to ensure that the fault is not with the same.

 

  • An outdated printer driver might be the reason for your printer not printing. Completely do away with the obsolete driver and download a new one for your system:

An outdated driver for your printer may lead to unfavorable circumstances where your printer refuses to print. In such a situation it is best advised to download the latest, the most suitable driver for your system. Follow the below-mentioned steps to download the driver for your system:

  1. Once you have downloaded and installed the Driver Easy software, click on Driver Easy and select “Scan Now Button”. Wait till the software scans for any problem devices.
  2. Now in order to download the most appropriate driver for your device, click on the “Update”   option next to your HP printer in your Driver Easy screen to remove the error hp printer not printing.

 

To uninstall the driver, read on:

a. Begin by opening the installed “Driver Easy” and from the options on the left column, click “Tools”.

b.From among the options press now on the option “Uninstall Driver”.

c.Here in this step, look for your HP device to be uninstalled and click on the “Uninstall” button present on the bottom right corner of your screen. On the other hand, you can also press on the option “Update All “.

  • Do away with the previous stuck commands and restart the system afresh:

In many cases when the HP printer refuses to perform its function, this fault can get easily sort out by canceling all of the previous printing command traffic and then again starting the printer afresh. Carefully follow the below-mentioned steps to perform the canceling function.

a.On the bottom left corner of the screen, go to the “Start” icon, thereafter choose” Control panel” and then “Devices and Printers”.

b.Now in the “Printer’s” section, right-click on your Hp Photo smart printer and click on “See what’s printing”

c.Now click on the “Printer” menu and thereafter select the “Open as administrator” link.

d.Now yet again open the “Printer” menu and select the “Cancel all documents” link.

e.As the last step, select “Yes” to confirm your action and you have successfully canceled all the previous stuck printing commands.

  • Carefully check and deactivate all the automated offline commands:

Sometimes the offline and pause printing commands are activated automatically impeding the printing function. In the below-mentioned steps, we have mentioned the appropriate way to turn off such automated commands, scroll down and read on.

a. As the very first step, from the window button, look for “Devices and Printers” and select it.

b.Secondly, on the next page selects the icon of your installed printer.

c. Right-click on the provided icon and click “See what’s printing”.

d.Now at the end of the final step, on the upper side left the area on the next page press on the “Printer”   option, and press to delete any checkmarks next to “Pause printing” or you can use “printer offline” menu.

This step would make your printer efficient enough to perform its printing job to its best efficiency.

HP Printer Not Printing


Troubleshooting steps to perform when your HP printer displays “Offline” status.


Coming to the next section, here we will talk about the HP printer says Offline status along with the troubleshooting steps to fix the same.

  • The issue might be with the basic connection!:

Most commonly the printer shows “Offline” status when it is not properly connected to your computer, or there arise some network issues leading to the printing error. Check for the same issue in order to progress with the printing function. Carefully check whether both the ends of the USB cable are properly inserted. You can also try using a different cable than the one you have been using to ensure that the fault is not with the cable.

  • Setting printer to “Online” manually might get it back to the Online status:

Follow the steps below to set the printer to “Online” manually.

a.On the bottom left corner of the screen, go to the “Start” icon, thereafter choose” Control panel” and then “Devices and Printers”.

b.on your printer icon and tap on “See what’s printing”.

c.Now from the very next window that opens, choose “Printer”.

d.At last from the drop-down menu, select the “Use printer online” option.

  • The offline status might be a result of the pending print jobs, clear them!:

Make sure to clear the pending printing jobs to get back the printer’s “Online” status by following the below easy steps.

A. First of all, from the Start icon, select “Control panel” and then “Devices and Printers”.

B.Right-click on your printer icon and tap on “See what’s printing” and right-click and cancel any previous print jobs present.

C. After removing the print jobs, select “Use printer online” yet again.

Please note: If even after removing the previous print jobs the issue still exists, try and reinstate both your computer and printer.

  • Removing and reinstalling your printer can be a good troubleshooting step, try that!:

This can be done with the following two simple steps.

a.As the first step, from the Start icon, select “Control panel” and then “Devices and”.

b.Secondly, from the “Devices and Printers” option, right-click on the name of your printer and select the “Remove device” option.

c.Here select “Add a printer option” from the Devices and printer option and re-add your printer.

  • Your printer might be in need of a fresh reinstallation of the drivers. Read this section!:

Carefully follow the below-mentioned steps in order to successfully reinstall the printer drivers and get back your printers’ “Online status.

a.As the very first step of the procedure, go to “Settings”, then “Printers” and select the printer.

b.Now you are required to right-click on your given printer option and choose the “Properties” option.

c.Here select the “Driver” button generally present under the “General” or “Details” option and proceed to the next step given below.

d.Here the user will be required to download the driver from their Hp printer’s official website.

e.Now go on to reinstall your printer and under the printer’s option present in the settings menu, select your printer.

f.Here at this step, from the menu delete your printer option and reinstall it again using the “Add a printer” wizard.

I hope the write-up aids the readers with the most frequently inquired issue of HP printer in error state, also when the Hp printer says offline or when the hp printer is not printing. All the troubleshooting steps as mentioned above if followed carefully will help the users to deal with the HP printer issues as talked above.

Keep reading this space for more such informative tech-related write-ups!


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